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SHIPPING/RETURNS

RETURN POLICY

  • AUMI has a No Refund Policy, however you may exchange your item.
  • If you wish to return your item, you may exchange for another item, or be issued a credit note for the full value of the item(s) you purchased (not including any shipping paid)
  • Returns must be made within 14 days of the original purchase. 
  • If your item is faulty AUMI will exchange the item for a new one or another item of your choice if that item is not available.
  • Please read the description of the items you are buying carefully before purchasing.

FAULTY ITEMS

  • Returns are available on faulty items and will be replaced with the same item, or another item of your choice if that item is no longer available.
  • This policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately I can’t offer you an exchange.
  • Items are only replaced if they are defective or damaged. If you need to exchange it for the same item, send me an email at aumicreative@gmail.com

SHIPPING

  • DHL express takes 4-7 days guaranteed worldwide.

AUMI IS NOT RESPONSIBLE FOR

  • Lost packages 
  • Customs Fees, taxes and duties.
  • Delays or errors in shipping due to shipping company issues.
  • Shipping Damages.
  • If your package is returned to sender, you will be liable to cover any additional shipping costs to resend the package to you.

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